Chapter 21

Collecting session feedback during a meeting

Questionnaire-based evaluation collected from delegates, session by session — for accreditation evidence, speaker development, or simply knowing which sessions landed.

Session Feedback Event manager Delegate

Build a questionnaire, then decide where it applies

Write one questionnaire and apply it broadly, rather than authoring one per session — starting from an organization template if you have one saved (Chapter 16). A questionnaire can be assigned:

  • to every session of a type — all workshops, all keynotes;
  • to every session in a track;
  • to one specific session.

Where more than one applies, the most specific wins: a session-level assignment beats a track assignment, which beats a session-type assignment. So you can run one general form across the meeting and a specialized one for the accredited track.

Settings

Allow during the session

Whether delegates may submit before the session has finished. Off means feedback opens at the end — usually what you want, since mid-session responses judge half a talk.

Allow anonymous

Lets delegates respond without signing in. Anonymous responses are deduplicated per device rather than per person. Note the interaction below: if the Attendee App itself requires sign-in, the app route still asks delegates to identify themselves — the QR route is where anonymity genuinely applies.

Close after

How many hours after a session ends the form stops accepting responses. This is what stops evaluations trickling in three weeks later and skewing your accreditation report.

Anonymous feedback — how it deduplicates

With Allow anonymous on, signed-out responses are accepted and limited to one per device per session rather than one per person. That is a practical guard, not a hard one — the same delegate on two devices could respond twice. If your accreditation report needs strictly one response per person, require sign-in instead.

How delegates reach it

Two routes: the feedback section inside the Attendee App, and a QR code per session — printed on the room card or shown on the closing slide. The QR route is the one that actually gets responses. A signed-in person may respond once per session, and re-submitting replaces their earlier answer.

To surface feedback inside the app

The Attendee App has a switch for showing session feedback. It only takes effect while the Session Feedback product is enabled. The QR route works either way.

Reading the results

A dashboard across the event, per-session detail with response counts and rating breakdowns, the free-text answers gathered per question, and a full export for reporting.

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